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Services

Projects

Odoo is the ultimate project management software. Organize tasks and stakeholders, get a comprehensive overview of your project, and boost team productivity like never before.

  • The power of sticky notes.
    The Kanban view organizes tasks by stage. Drag and drop them like sticky notes and keep your pipeline neatly organized.
  • Plan and schedule.
    The Gantt view is a timeline that gives you an overview of your tasks, their dependencies, and planned dates.
  • Precision is key.
    The List view shows you all the data you need and allows you to perform batch actions. Simple and powerful.

Timesheet and invoice

Bill your customers according to the time spent on tasks or set up milestones to spread the costs of larger projects.

Project updates are generated in real-time and give a detailed overview of profitability, milestones, resources, and tasks.

Timesheet Interface

Timesheet

Odoo Timesheets allows your team to track and validate billable hours, approve time spent on tasks, and simplify invoicing your services. All in one, hassle-free interface.

Timesheet Interface
Smart time tracking
Launch a timer on the fly, and ensure that timesheets are always linked to the correct project, task, or sales order. No more missing data.
Keep it profitable
Get an overview of your billable time by team member, project, task, and billing type.
Real-time tracking
Track time as you work with a built-in timer that automatically records your activities.
Detailed reporting
Generate comprehensive reports to analyze time allocation and project profitability.

Field service Management

Odoo is the ultimate solution for your field service business. Organize your team's agenda, manage onsite work, and enjoy the simplicity of integrated timesheets and invoices.

Planning powerhouse
Switch between several views adapted to your needs: get an intuitive overview with Kanban cards, manage your team's tasks in Gantt view, or organize appointments by location using the map.
Field Service Planning Interface
Customize time off types
Decide on approval and validation settings, configure notifications, and customize display options to keep things organized.
Track allocated days
Keep track of every day allocated to you as soon as you open the app, so you never let a single day expire again.
Quick leave requests
Employees can submit a leave request in just a few clicks. It will take more time to write your "Out of Office" auto-reply.
Carefree invoicing
Prefilled forms. No need to manually fill in all the details, invoice your clients on the go.
Everything you need is in your pocket
Odoo's powerful mobile app allows you to manage any appointment end-to-end, from filling in the worksheet to keeping your stock up to date.
Mobile Interface

Helpdesk

Odoo Helpdesk - the ticketing platform that supports your team, so they can support your customers. Say goodbye to complicated and embrace a new era of seamless, efficient, and customer-centric support with Odoo.

Track, prioritize, and solve customer tickets

Organize your tickets the way you want with the amazing kanban view. Get an instant overview of your team's workload and check the status of a ticket based on your custom tailored SLA rules.

Helpdesk Interface
Create your SLA rules and let Odoo take action automatically.
Automate emails or actions at different stages of ticket resolution.
Define dynamic email templates to automate the most common responses.
Use canned responses in live chat for instant answers.
Sell support contracts to automatically provide helpdesk services to your customer.
Track time on each contract with the timesheet app.
Develop your self-service platform by directly linking your FAQ, training videos, and presentations on a ticket.
Allow customers to close their tickets

Planning

Odoo Planning simplifies your scheduling and boosts productivity. Seamlessly manage shifts and resources, and empower your employees for efficient coordination.

Visualize and optimize your schedule
Gain clarity and efficiency with a stunning Gantt chart tool. Templates, auto-planning, and recurrent tasks simplify your agenda management.
Control your planning
Create shifts and (re)assign them effortlessly using a user-friendly drag-and-drop interface. With the collaboration options, allow everyone on the team to see open shifts and switch them among one another.
Leave shifts unassigned and assign them with a simple drag and drop.
Manage all shifts by organizing them by role, by employee, or by project.
Get a warning if multiple shifts are scheduled simultaneously for an employee. Create advanced pivot tables and export the data in .xls files.

Appointments

Using Odoo Appointments app, meet with your customers when it is convenient for them.

Scheduling made easy
secure a time slot within a few clicks. Customers view the availability and click to make an appointment!
Configuration is quick
and integrates with the Calendar app, Microsoft Outlook, and Google Calendar.
Use super convenient video
conferencing to connect with your customers and land more sales, hands down.
Manage appointments efficiently
with comprehensive resource and staff schedules. A complete resource-time management system.
Optimize your resources
based on time demand and be there when your customers need you most.
Appointments Interface