Company: Ltd. “Git-12”
Location: Tbilisi, Georgia
Industry: Heating and Cooling Systems
Company Size: 5-15 employees
ERP Users: 5
Hosting: Cloud
Implementing Partner: LLC ERP Systems
About Git-12
Ltd. “Git-12,” a premier provider of heating and cooling solutions based in Tbilisi, Georgia, is renowned for its commitment to excellence and customer satisfaction. Despite its small size of 5-15 employees, the company has established a solid reputation in the industry by delivering high-quality, efficient systems tailored to meet diverse needs. Git-12 offers state-of-the-art heating and cooling solutions, backed by exceptional service and unmatched customer support. The experienced team at Git-12 excels in installing, maintaining, and repairing high-efficiency heating systems and comprehensive cooling solutions, ensuring comfort and energy efficiency across residential and commercial environments.
The Challenge
Before implementing the ERP system, Ltd. “Git-12” encountered several critical challenges that hindered their growth and efficiency: due to the lack of software and outdated management systems.
- Lead Management: The absence of a software solution made it difficult to manage customer leads effectively.
- Data Integration: Collecting data from multiple platforms (Facebook, Mailchimp, WordPress, Google Ads) was a daunting task.
- Lead Classification: The sales process was burdened by the inability to classify leads based on quality and engagement stage.
- Communication: Email communication required leaving the system, which disrupted workflow.
- Sales Coordination: Issues with creating sales teams, configuring lost lead reasons, and generating complex reports.
- Data Handling: Exporting, importing, and archiving data was a laborious process.
The Solution
Git-12 turned to Odoo, an ERP system implemented with the help of LLC ERP Systems. The choice was influenced by several factors:
- Ease of Implementation: Odoo’s seamless integration with existing platforms and straightforward implementation.
- Lead Management: Revolutionized the sales process with enhanced lead management capabilities.
- Enhanced Communication: Simplified email communication within the system.
- Advanced Reporting: Provided valuable insights into sales and project progress.
- Task Management: Enabled efficient planning and completion of tasks.
- Operational Efficiency: Overall improvement in operational efficiency.
The Results
The experience with the ERP system was uniquely positive for Ltd. “Git-12” and a few months after implementing the ERP system, Git-12 observed positive results that confirmed the decision to implement it. The system’s capabilities simplified lead management, improved communication with customers, and provided valuable information through reporting. These quick results confirmed the correctness of the decision to implement the ERP system.
- Streamlined Lead Management: The ability to create, store, and edit leads with automatic data import from platforms like Facebook, Mailchimp, WordPress, and Google Ads.
- Improved Classification and Communication: Enhanced lead classification and better email communication.
- Valuable Reporting: Advanced reporting capabilities provided critical insights into sales and project progress.
- Efficient Task Management: Allowed for effective planning and completion of tasks.
- Enhanced Data Integration: Simplified data export/import and archiving, ensuring data accuracy and usability.
Conclusion
Implementing Odoo transformed Git-12’s operations. The system enabled better management of leads and projects, significantly boosting operational efficiency and contributing to the company’s growth. The seamless integration and advanced capabilities of Odoo have positioned Git-12 for continued success in the heating and cooling industry.
Success Story: Ltd. “Git-12”